Digitalisation and industry 4.0 | innovation | Smart factory | "When you speak, you only repeat what you already know. "If you listen, you may learn something new." This wisdom comes from none other than the Dalai Lama - and he's right! Nowadays, active listening is not only a sought-after soft skill, but also the basis for good cooperation. For this reason, our colleagues in materials trading sit down together with their customers to develop digital solutions - and talk about wishes and requirements for Apps & IoT solutions.