How data-connected mobility solutions make airports more efficient

Company | Digitalisation and industry 4.0 | innovation | mobility of the future | trends of technology | Seen from above, airports must look like huge anthills: Thousands of people arrive, change gates, board trains, search for their terminal, fly off. How is this inrush actually organized? In order to keep an overview of this bustle - and to guarantee smooth operations - mobility solutions are needed that are intelligent and exchange ideas.

“In most airports there are various mobility solutions, such as passenger boarding bridges, elevators, escalators, moving walks or trains. If the mobility solutions did not communicate with each other, the airport operators would not receive real-time information and would not recognize problems before they occur. Then they won’t be able to prevent delays if there are malfunctions, alarms or other unexpected situations,” explains Miguel Lasheras of thyssenkrupp.

If the data of the mobility solutions is linked, an alarm can immediately indicate problems and malfunctions before they lead to delays. This allows operations at the airport to continue as normal.

The conference Airport Aviation & Innovation 2018 presents new trends in the industry

Miguel Lasheras will present the possibilities of networked mobility solutions at this year’s Airport Automation & Innovation 2018 conference at London’s Heathrow Airport. The organizers could hardly have found a more suitable location for this event.

Networked mobility solutions at Pearson International Airport in Toronto Networked mobility solutions at Heathrow Airport in London

Over 78 million passengers arrived or departed in 2017, making Heathrow the largest airport in Europe and the sixth largest in the world. 76,000 employees ensure that passengers arrive at their destination quickly and smoothly. They have to be able to rely on the fact that the many elevators, moving walkways and passenger boarding bridges operate at their highest level of efficiency.

At Heathrow, Miguel Lasheras uses Toronto Pearson International Airport as an example to show how data can make airports more efficient.

Mobility solutions work with augmented intelligence

Speaking about what thyssenkrupp has to offer in this regard, Lasheras says, “We work with augmented intelligence and turn the collected data into practical information that can then be linked to other applications and systems at the airport.” In contrast to artificial intelligence, the system collects information for the people who can make the best decisions based on it. However, the complete control still lies with the human being.

The systems have to adapt to ever-changing environments – after all, every airport is different. The mobility solutions then work together with a wide variety of constantly evolving technologies. “The challenge is to develop multi-system solutions that can work together with already existing systems. Only if this cooperation and exchange runs smoothly, passengers can embark on their journey in a relaxed and stress-free manner.

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